We serviced a
bosch dishwasher
Near Pittsford, New York 14534
Jose R
Job Details:
03/18/2025
Cx unit not getting 120 volts educated them to get in contact with a electrician and informed them on the 90 day service call
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
03/18/2025
Cx will need heating element replaced and also maintenance kit will be exploring there options and will get back to us if wanting to go along with the repair complete
We serviced a
Frigidaire Refrigerator
Near Churchville, New York 14428
Derek
Job Details:
03/18/2025
The arm for the ice maker was stuck it had ice build up on it. It worked after I freed it up. They?re going to keep an eye on it. They will call back if it acts up again. They have a spare fridge with the same ice maker in it that can be swapped out if need be.
We serviced a
Frigidaire Refrigerator
Near Churchville, New York 14428
Derek
Job Details:
03/18/2025
Evaporator fan not always running and is struggling to come on at times. The dampener is working fine it opens and closes to let cold air into the fridge section. The door for the fridge section is tweaked badly. It?s going to need new hinges and bushings. They?re going to save this fridge for a parts machine. It?s going to be $550 to repair.
We serviced a
LG Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
Evap fan in the FF section was not working and freezing the deli drawer, a new one was installed and an update to the fridge was done and everything is working without issues.
We serviced a
Maytag Washer
Near Irondequoit, New York 14622
Jose D
Job Details:
03/18/2025
F03-E01 error codes on site. drainage and water level sensor codes. The drain filter area was full of change. I cleaned the filter, ran and tested, the washer now drains with no issues, but still shooting the error code for the pressure sensor. I replaced the pressure sensor, ran and tested, the washer is no longer giving the error code And is working properly.
We serviced a
bosch dishwasher
Near Fairport, New York 14450
Chris
Job Details:
03/18/2025
Replaced sump and seal kit, inlet as a precaution- ran unit and unable to locate any other leaks.
Do recommend customer replace fine pump filter screen as it is not present
00645038
We serviced a
GE Dishwasher
Near Pittsford, New York 14534
Jose D
Job Details:
03/18/2025
The dishwasher fill with water, and went into a wash cycle with no issues. The drain pump did not fully drain all the water out. The drain pump is faulty and will need to be replaced. I replaced the drain pump, the dishwasher is now draining properly. The dishwasher was also giving an H20 error code, and I replaced the pressure sensor to fix that error code.
We serviced a
Whirlpool Washer
Near Brockport, New York 14420
Dennis
Job Details:
03/18/2025
Suspected drain pump but that checked out fine. Ended up being the control board. Customer declined the repair.
We serviced a
Samsung Washer
Near Spencerport, New York 14559
JK
Job Details:
03/18/2025
Ran washer through service mode no stored error codes all ran through service mode without issue all is running good would not replace any parts.
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
dishwasher drained when i did a cancel cycle then i cleaned out bottom of dishwasher and there was a big piece of plastic stuck in there i also u hooked drain hose and cleaned that out and put it in a high loop because it was just laying on the bottom of cupboard. dishwasher is running without issues
fridge had a crack in the water line so i fixed that and the inside of the FZ was frozen over due to an issue with the Jazz board so all the ice was steamed out and a new board was installed and programmed
We serviced a
Maytag Washer
Near Webster, New York 14580
Cristian
Job Details:
03/18/2025
Replace drain pump tested unit working normal now
We serviced a
Kitchenaid Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
Ice in door ice maker clumps together and leaks down thru the dispenser. There is a service bulletin about it and it requires a new UI and Control Board also both door gaskets are being order
3/18 installed new door gaskets, main board and UI and fridge is working without issues
dryer vent cleaning done
We serviced a
LG dryer
Near Webster, New York 14580
Dennis
Job Details:
03/18/2025
Found control board was bad. The only option for a replacement is a refurbished one. Customer said she will live without the beeps from the timer.
We serviced a
samsung dryer
Near Pittsford, New York 14534
Jose R
Job Details:
03/18/2025
Cx had a bad heating event and bad idler went ahead and replaced maintenance kit and heating element kit now unit is operating with in specs
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
03/18/2025
control board was put in wrong causing freezer fan not to work properly. Reconnect connectors tested everything working normal wait 24 hours for a proper cooling.
We serviced a
Amana Washer
Near Fairport, New York 14450
Cristian
Job Details:
03/18/2025
Will recommend board #W10484678 part is not available
Customer will get a new unit
We serviced a
frigidaire oven
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
Replaced triac and customer supplied main bus fuse ran and tested all and all is running and heating good.
We serviced a
Maytag Dryer
Near Fairport, New York 14450
Derek
Job Details:
03/17/2025
Replaced the belt and fan.
We serviced a
Samsung Refrigerator
Near Rochester, New York 14626
JK
Job Details:
03/17/2025
Breaker tripped reset breaker and all is working good. Refrigerator was in C and wanted it in F temps where set too cold rest temps all is running good microwave will need new magnetron and diode not cost affective to repair.
We serviced a
Maytag Dryer
Near Penfield, New York 14526
Dennis
Job Details:
03/17/2025
Replaced broken dryer heating element.
We serviced a
LG washer
Near Rochester, New York 14626
Cristian
Job Details:
03/17/2025
Replace water valve tested unit working normal no leaks
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14624
JK
Job Details:
03/17/2025
Refrigerator has no frost pattern and all is running, unit has lost refrigerant.
We serviced a
samsung dishwasher
Near Pittsford, New York 14534
Jose D
Job Details:
03/17/2025
The dishwasher is leaning forward when you open the door because the two top mounting screws are missing. I added two new screws for the top mount to hold the dishwasher in place. The dishwasher no longer leans forward.
We serviced a
LG Washer
Near Pittsford, New York 14534
Chris
Job Details:
03/17/2025
Pulled stack to access and replaced drain pump on washer - drains much better and unable to locate any other issues
We serviced a
frigidaire refrigerator
Near Victor, New York 14564
Derek
Job Details:
03/17/2025
Leaky water valve leaves for a few days set up for Monday return trip all paid. I replaced the leaky water valve. I let sit for a few minutes to make sure it wasn?t leaking or leaking from somewhere else. All checks out good. It should be making ice cubes in about 24hrs.
We serviced a
GE Garbage Disposal
Near Fairport, New York 14450
Cristian
Job Details:
03/17/2025
Replace garbage disposal tested unit working normal
We serviced a
GE Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
03/17/2025
Cx had a broken belt now allowing the unit to spin went ahead and replaced belt now unit is operating with in specs complete
We serviced a
Kenmore washer
Near Irondequoit, New York 14609
Jose R
Job Details:
03/17/2025
Went ahead and replaced control panel now unit is operating with in specs complete
We serviced a
NXR oven
Near Rochester, New York 14624
JK
Job Details:
03/17/2025
Bake igniter bad replaced ran and tested all and all is heating and running good.
We serviced a
whirlpool refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
03/17/2025
Flashing the 6 code on the main board. It?s seems to be working now that it?s been rebooted. No error codes on the display in diagnostic mode. Let run and see what happens
We serviced a
whirlpool Dryer
Near Pittsford, New York 14534
Cristian
Job Details:
03/17/2025
Did a long vent, Dryer cleaning
We serviced a
kitchenaid dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/17/2025
Motor is seized up not pumping to wash the dishes. $400 to repair. Going to check out new dishwashers.
We serviced a
ge washer
Near Honeoye Falls, New York 14472
Tina
Job Details:
03/17/2025
Washer was not spinning even when in smart HQ and there was a locked motor and inverter for codes. I installed a new inverter board and did an update thru smart HQ and ran a rinse and spin and washer is working without issues.
We serviced a
Samsung Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/17/2025
dishwasher drain pump was running constantly due to water in the float switch.
i removed all the water and ran the dishwasher and there was no visible leak, i drained it and ran it again while i looked at the microwave and the code never appeared and there was no water in bottoms.
microwave only works when you put pressure on the door. customer did not wanna order part he just wanted to find a way for it to work and i was able to find a way. when you push the door close and hit start just slowly take ur hand off the door and the switch stays triggered and the microwave runs without issues
We serviced a
whirlpool washer
Near Irondequoit, New York 14622
Dennis
Job Details:
03/17/2025
Gearcase has gone bad. Leaking oil. When in spin cycle machine is violently shaking. Customer declined the repair.
We serviced a
Kenmore Microwave
Near Fairport, New York 14450
Tina
Job Details:
03/17/2025
the magnetron caught fire inside the microwave and burned the antenna up along with the frame of the microwave (pic) unit is 10 years old and customers getting a new one.
We serviced a
Samsung Wsher
Near Webster, New York 14580
Chris
Job Details:
03/17/2025
The washer tub is unstable and is barely attached to the shaft. The washer had a bearing issue, which eventually resulted in the tub being damaged. Not economical to repair.
We serviced a
kenmore stove
Near Fairport, New York 14450
Jose D
Job Details:
03/17/2025
The oven will sometimes reset its self when using the double burner element, will sometimes flash 8888 on the display. After doing a hard reset, everything started working normall. All elements check out to be good, along with the temp sensor. Advised to call back if the issue happens again.
We serviced a
Whirlpool Washer
Near Rochester, New York 14623
Jose D
Job Details:
03/17/2025
Needs a new control board it?s getting and f3-e1. Constantly draining and has to be unplugged. The hose is clear no kinks or breaks in the line. s153eb is the service bulletin that this machine falls under. Board is part# W11603810
We serviced a
Bosch Dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
03/17/2025
Inlet valve bad and will need to be replace.
03-17-25: Replaced inlet valve ran and tested for leaks all is leak free and running good.
We serviced a
samsung refrigerator
Near Rochester, New York 14624
JK
Job Details:
03/17/2025
Cx had the ice maker function turned off informed Cx to keep it on and hit test switch and everything passed if still not making ice would recommend ice maker
We serviced a
Maytag Washer
Near Penfield, New York 14526
Jose R
Job Details:
03/17/2025
Customer stated that he sometimes sees water build up near the washing machine. Ran and tested that washer and seen no signs of any water leaks. Advised to call back when he sees the water buildup again, and to try and determine if it coming from the washer or not.
We serviced a
Samsung refrigerator
Near Rochester, New York 14612
Jose D
Job Details:
03/17/2025
Defrosted ice room. Replaced icemaker , updated heater clips and reprogrammed main PCB - verified harvest and appears ok.
May take 24 hours to resume normal ice production
We serviced a
Maytag washer
Near Penfield, New York 14526
Chris
Job Details:
03/17/2025
Tub leaking from top fill tube that outer basket has rusted through not allowing fill tube to be locked in parts are NLA customer will try and find parts.
We serviced a
Maytag washer
Near Webster, New York 14580
Dennis
Job Details:
03/17/2025
Tub leaking from top fill tube that outer basket has rusted through not allowing fill tube to be locked in parts are NLA customer will try and find parts.
We serviced a
frigidaire washer
Near Hilton, New York 14468
Jose D
Job Details:
03/13/2025
Water is coming down the middle of the tub onto the transmission. Inform the customer that this repair is not economical considering the age of the washing machine.
We serviced a
braun hood vent
Near Victor, New York 14564
Derek
Job Details:
03/13/2025
Needs a new board and it?s nla discontinued.
We serviced a
Bosch Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/13/2025
No error codes in fault log , all functions appear operational. Filter screen is very restricted recommend customer replace filter first - no farther repair at this time
We serviced a
Whirlpool Washer
Near Honeoye Falls, New York 14472
Tina
Job Details:
03/13/2025
Installed board and washer is working without issues.
We serviced a
Bosch Dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/13/2025
The customer installed a new garbage disposal. The plug for the dishwasher drain was never knocked out so it wasn?t allowing it to drain. I ran and tested the dishwasher it?s working good and draining good.
We serviced a
Kitchen aid Range
Near Pittsford, New York 14534
Tina
Job Details:
03/13/2025
bake element was cracked so a new one was installed and oven is heating fast and without issues
We serviced a
Kenmore dryer
Near Fairport, New York 14450
Derek
Job Details:
03/13/2025
WP3976576 timer needed. I replaced the timer and ran the dryer. It was working fine.
We serviced a
Kitchen aid refrigerator
Near Fairport, New York 14450
Derek
Job Details:
03/13/2025
Needed a new starter for the compressor was. It?s working good now.
We serviced a
Samsung oven
Near Fairport, New York 14450
Jose D
Job Details:
03/13/2025
No heat on site. The igniter is not giving an amperage reading, but has the correct 120 voltage going to it. The igniter is faulty and will need to be replaced. I replaced the igniter, ran and tested, the oven now has heat and is working properly.
We serviced a
Whirlpool dryer
Near Fairport, New York 14450
Jose D
Job Details:
03/13/2025
The belt is broken on site, and will need to be replaced. I replaced the belt, ran and tested, the dryer now runs and is working properly.
We serviced a
Jenn Aire Oven
Near Churchville, New York 14428
JK
Job Details:
03/13/2025
Bake element burnt out will need to be replaced.
03-12-25: Replaced bake element ran and tested all and all is heating and running good.
We serviced a
frigidaire refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
03/13/2025
installed new damper and set temp and the breaker didn?t trip when set at what made it trip before. fridge is working without issues
We serviced a
GE wall oven
Near Pittsford, New York 14534
Tina
Job Details:
03/13/2025
oven heated without issues, tried a few different times with different temps and it didn?t shut off. talked to customer about fixing due to it being 18 years old and main control board not available. customer said he would like to try and fix if it happens again. temp sensor is suggested so if this happens again please order and customer knows that it may not fix issue but she would wanna try.
We serviced a
Sasmung refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
03/13/2025
Will recommend icemaker kit with ice bucket. Customer will give us a call if like to get repair done
We serviced a
GE microwave
Near Pittsford, New York 14534
Jose R
Job Details:
03/13/2025
Replaced fuse now unit is opera with in specs and heating
We serviced a
Bosch Oven
Near Fairport, New York 14450
Jose D
Job Details:
03/13/2025
The customer stated the oven is getting hotter then the desired tempature. Both elements and the temp sensor check out to be good. Once the oven reached 350, the broiler element would not turn off. The broiler relay is getting stuck on the board. The oven will need a new main board.
We serviced a
LG washer
Near Rochester, New York 14612
Dennis
Job Details:
03/13/2025
Drain pump motor has failed. Due to the age of of the machine customer declined the repair.
We serviced a
LG dishwasher
Near Rochester, New York 14612
Jose D
Job Details:
03/13/2025
The dishwasher is working properly on site. Not seeing any of the issues the customer stated is happening on site. They stated that it will sometimes not empty all the water, but the drain pump is working on site. They also stated that the dishwasher doesn't always start right away, but is starting on site. Advised to call back if the issue happens again, and to document what they can.
We serviced a
Whirlpool dryer
Near Webster, New York 14580
Chris
Job Details:
03/13/2025
Replaced drum supports, pulley and belt kit unit now sounds normal and checks ok
We serviced a
Samsung washer
Near Hilton, New York 14468
Dennis
Job Details:
03/13/2025
Customer has a torn door boot. It is unavailable online. Been discontinued. Customer will be contacting Samsung directly.
We serviced a
kenmore dryer
Near Rochester, New York 14624
Cristian
Job Details:
03/13/2025
Moisture sensor was disconnected, causing the unit to stop reconnect. The moisture sensor unit is working normal. I did a short vent cleaning on the dryer.
We serviced a
Maytag refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
03/13/2025
Compressor is shutting on and off. I try a new starter relay. It?s still shutting on and off. Will recommend to get compressor checked.
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
03/13/2025
Replaced evap cover and temp sensor now unit is operating with in specs
We serviced a
kenmore dryer
Near Rochester, New York 14623
Dennis
Job Details:
03/13/2025
Customer was complaining that there was a black shiny substance all the over the wall in the basement as well as in the garage after using the dryer. It isn?t there any longer. Pictures attached.
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
03/12/2025
there is small icicles on the bottom of the ice maker in the FZ. the cause is due to it cycling without water attached to it.
there was a mini turkey that was covered with frost that is from the evap pulling moisture out of it.
fridge is working as it should
We serviced a
LG Range
Near Pittsford, New York 14534
Tina
Job Details:
03/12/2025
customer needs the whole assy for the main control knob on the range. they will call and let us know if they decide to repair or not. part numbers in notes
We serviced a
GE dryer
Near Rochester, New York 14609
Jose R
Job Details:
03/12/2025
Replaced bearing kit now unit is operating with in specs complete
We serviced a
Ge oven
Near Fairport, New York 14450
Tina
Job Details:
03/12/2025
Lower bake igniter was not lights, it was pulling 0 amps. New one was installed and is pulling over 3amps and it?s heating without issue
We serviced a
Speed queen dryer
Near Brockport, New York 14420
JK
Job Details:
03/12/2025
Replaced drive motor, vacuumed inside ran and tested all and all is running normal.
We serviced a
GE washer
Near Churchville, New York 14428
JK
Job Details:
03/12/2025
Belt and tensioner bad replaced ran and tested all and all is running good.
We serviced a
maytag oven
Near Spencerport, New York 14559
JK
Job Details:
03/12/2025
Terminal block L1 wire burnt replaced Terminal block and power cord ran and tested all and all is working and heating good.
We serviced a
Whilpool dishwasher
Near Pittsford, New York 14534
JK
Job Details:
03/12/2025
Main wash motor bad and will be more economical to replace full sump.
03-12-25: Replaced sump complete ran and tested for leaks and all is leak free and working good.
We serviced a
Kitchen aid refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
03/12/2025
Needs air dampner. I replaced the noises air dampner. She thought maybe the compressor was loud I turned it off and on many times in diagnostic mode and it sounded good every time.
We serviced a
Lg oven
Near Rochester, New York 14606
Cristian
Job Details:
03/12/2025
Replace igniter on stove tested unit working normal. Customer will keep an eye on the fridge and let us know what?s wrong with it
We serviced a
Bosch dishwasher
Near East Rochester, New York 14445
Jose D
Job Details:
03/12/2025
Standing water on site. The drain pump is working, but pushing water out very slowly. I removed some debri from the drain pump area, and vacuumed out the rest of the debri at the end of the drain hose, where it connect to the plumbing under the sink. The dishwasher is draining properly now.
We serviced a
Kitchen Aid Refrigerator
Near Penfield, New York 14526
Chris
Job Details:
03/12/2025
Unit appears to have an electronic glitch
Rebooted system and some functions are now operational but still no lights in some sections. Was able to get water flowing to icemaker and dispenser.
If problems or more issues arise would recommend starting with new electronics to get system operational
Would be an additional 600.00-700.00 plus tax minimum- with possible additional parts costs.
No repair at this time
We serviced a
LG Washer
Near Rochester, New York 14624
JK
Job Details:
03/12/2025
Drain pump bad replaced ran and tested for draining and leaks all is draining good and leaking free.
We serviced a
Kictehn Aid Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/12/2025
Appears unit stopped filling, multiple 6-4 errors in computer. Found glass in tub and may have been stuck under overfill switch causing unit to not fill. Recommend customer run unit to see if issue is resolved.
If problem still present recommend new control and inlet
Estimate would be approx 375.00 plus tax due to repair
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Chris
Job Details:
03/12/2025
Replaced upper oven bake igniter and checks ok.
We serviced a
ge oven
Near Irondequoit, New York 14609
Jose D
Job Details:
03/12/2025
The bake element failed the continuity test, but is receiving the correct 240 voltage. The broiler passed the continuity test, and the temp sensor is good. The oven will need a new bake element. I replaced the bake element, Ran and tested, the oven now has heats and is working properly. The oven preheated in 10 minutes.
We serviced a
Samsung dryer
Near Spencerport, New York 14559
Jose D
Job Details:
03/12/2025
No heat on site. The heating element failed the continuity test. The dryer will need a new heating element. I replaced the heating element, ran and tested, the dryer now has heat and is working properly. Also cleaned and vacuumed within the dryer. the dryer venting is in good shape.
We serviced a
LG Dryer
Near Fairport, New York 14450
Jose R
Job Details:
03/12/2025
Replaced lg maintenance kit now unit is operating with in specs complete
We serviced a
LG oven
Near Penfield, New York 14526
Chris
Job Details:
03/12/2025
Replaced oven convection motor and checks ok. Replaced microwave upper stirrer motor and checks ok. Installed customer supplied exterior vent fixture.
We serviced a
Kenmore washer
Near Macedon, New York 14502
Derek
Job Details:
03/12/2025
I replaced the hall basket sensor on the stator motor. The basket would just wiggle a little and not fully spin. It had an LE error. I replaced the sensor and it?s working well now.
We serviced a
MAytag Washer
Near Webster, New York 14580
Dennis
Job Details:
03/12/2025
Water is dripping through the gearcase. The seal is obsolete as the washer is from the 80s. Most parts for this machine have been discontinued.
We serviced a
samsung refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
03/10/2025
Replaced evap cover temp sensor and drain kit now unit is operating with in specs complete
We serviced a
Whirlpool dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
03/10/2025
Replace water valve tested unit working normal now
We serviced a
Whirlpool Oven
Near Fairport, New York 14450
Tina
Job Details:
03/10/2025
when you turn oven on to heat after about 15min it throws a F6 E1 error which is a temperature issues. i tested the temp sensor and it had 1079ohms at room temp so that?s good which means a control board is needed.
3/10 Installed new board and oven heating and stayed at temp without throwing a code, I also tested broil and there was not issues.
We serviced a
maytag dryer
Near Webster, New York 14580
Cristian
Job Details:
03/10/2025
will have to come back Wednesday afternoon to install timer
We serviced a
lg dryer
Near Fairport, New York 14450
Dennis
Job Details:
03/10/2025
Dryer and vent all cleaned out.
We serviced a
Maytag Washer
Near Pittsford, New York 14534
Dennis
Job Details:
03/10/2025
Gear case is bad. The customer declined the repair.
We serviced a
Sasmung oven
Near Webster, New York 14580
Chris
Job Details:
03/10/2025
Replaced bake igniter and verified proper ignition and tests ok
We serviced a
Samsung Washewr
Near Ontario, New York 14519
Chris
Job Details:
03/10/2025
Appears unit has faulty inverter but part is NLA and we are unable to source
We serviced a
maytag dryer
Near Fairport, New York 14450
Tina
Job Details:
03/10/2025
Dryer was squeaking so I took apart and the pulley was greased up and was hard to move, a maintenance kit was installed and dryer is running without issues.