Service History - Register Appliance Service

We serviced a

Whirlpool Refrigerator

Near Walworth, NY 14568

Chris

Job Details: 03/23/2023

Ice maker has broken neutral in harness inside freezer door Needs door but door is NLA # LW10371918 Unable to repair Water pressure to unit is weak , disconnected water line from fridge and verified- recommend plumber

We serviced a

Whirlpool dryer

Near Rochester, NY 14609

Job Details: 03/23/2023

Thermal cutoff was blown replaced as a kit ran and tested all is running and heating good.

We serviced a

Whirlpool Washer

Near Webster, NY 14580

Cristian

Job Details: 03/23/2023

Will recommend door gasket seal

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Cristian

Job Details: 03/23/2023

Replace idler kit tested unit no noise

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Chris

Job Details: 03/23/2023

All seals look good , unable to locate any air leaks Put unit into timed defrost mode to see if that helps If problem persist recommend factory service as there may be some form or warranty

We serviced a

Samsung Dryer

Near Pittsford, NY 14534

Tina

Job Details: 03/23/2023

Dryer was not heating up, tested components and the thermostat was not workin so a new one was put on. She had had this part changed out under a year ago so it?s still under warranty. Dryer is heating up and working good

We serviced a

hotpoint washer

Near East Rochester, NY 14445

Tina

Job Details: 03/23/2023

Washer going into fill then soak then wash but instead of moving onto rinse it moves back to soak and won?t go forward. New board needed 3/23 new board installed washer now cycling through without issues

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14616

Job Details: 03/23/2023

Filter housing will need to be replaced due to bad seals.

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Jose

Job Details: 03/23/2023

Customer unit was making a loud squeaking noise went ahead and replaced whirlpool dryer kit unit working with in specs complete

We serviced a

holdiday oven

Near Rochester, NY 14607

Job Details: 03/23/2023

Oven has pilot light lit back up ran and tested all is working good.

We serviced a

Samsung dishwasher

Near Williamson, NY 14589

Chris

Job Details: 03/23/2023

Appears wash pump is leaking water Estimate approx 390 plus tax due on return if part ordered No repair at this time

We serviced a

Bosch Microwave

Near Fairport, NY 14450

Chris

Job Details: 03/23/2023

Replaced magnetron and HV diode Sanded and painted wave guide and all appears ok Recommend not using for a couple hours so paint can dry

We serviced a

GE dishwasher

Near Rochester, NY 14618

Tina

Job Details: 03/23/2023

Unit is working intermittently, did an update and it still works intermittently but pump seems to run constantly when it?s not working it works normal when it is working. Ordered a new board 3/23 installed new board and a new pressure sensor and DW is running without issues.

We serviced a

Frigidaire oven

Near Webster, NY 14580

Chris

Job Details: 03/23/2023

Replaced bake element

We serviced a

Whirlpool Dishwasher

Near Rochester, NY 14610

Job Details: 03/23/2023

Dishwasher will need main PCB and new sump complete recommend replaceing

We serviced a

Whirlpool Refrigerator

Near Webster, NY 14580

Cristian

Job Details: 03/23/2023

Will recommend control board

We serviced a

GE Dryer

Near Webster, NY 14580

Jose

Job Details: 03/23/2023

When running unit you would have to hold down the start button for it to run went ahead and informed customer that he may be looking at a bad timer if that doesn?t resolve the issue a bad motor customer will be exploring his options on a new unit

We serviced a

Whirlpool Refrigerator

Near Ontario, NY 14519

Cristian

Job Details: 03/23/2023

Seal system issue not getting full frost pattern

We serviced a

GE washer

Near Rochester, NY 14618

Job Details: 03/23/2023

Washer was not spinning, did an update and working now

We serviced a

Whirlpool Dryer

Near Rochester, NY 14618

Tina

Job Details: 03/23/2023

Installed new flex dryer venting taped it up then put clamps over the end and a 90? elbow coming off the back of the dryer.

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Jose

Job Details: 03/23/2023

Went ahead and replaced compressor invert felt the vibration on the compressor turn on informed customer to monitor the unit and educate us how it is going complete

We serviced a

Whirlpool Dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 03/22/2023

Complaint of no wash. Power cycles unit. Able to obtain. F7E1 error. Confirmed current to motor circuit but no wash. No continuity through motor windings. Needs new wash motor, customer researching all options.

We serviced a

Speed Queen washer

Near Webster, NY 14580

Chris

Job Details: 03/22/2023

Unit has soap/fabric softener residue on inside of outter tub , cleaned as well as possible with out removing/replacing mounting steam/ seals Next step would be to remove drum and clean estimate approx 150 labor plus what ever parts may be needed Running cleaner through on regular basis and not using fabric softener may help

We serviced a

Amana Dryer

Near Perinton, NY 14450

Jose

Job Details: 03/22/2023

Customer unit was not venting right so unit not heating right went ahead and informed customer to speak with the tenant to get that issue fix because vent going to the roof complete

We serviced a

LG refrigerator

Near Penfield, NY 14526

Job Details: 03/22/2023

Filter head assembly broken and will need to be replaced. 03-22-23: Replaced filter housing and filter ran and tested for leaks all is leak free and running good.

We serviced a

Samsung Dryer

Near Webster, NY 14580

Jose

Job Details: 03/22/2023

Had to replace Samsung heating Element unit getting nice and hot and working with in specs complete

We serviced a

Roper washer

Near Rochester, NY 14626

Cristian

Job Details: 03/22/2023

Unit was not draining looked at pump there was a baby Socks stuck in Pump causing it not to drain causing it not to Spin Took sock out ran unit and drains and spin fine.

We serviced a

samsung Dryer vent

Near Rochester, NY 14626

Job Details: 03/22/2023

Cleaned short run vent cleaning ran dryer all is good with dryer all is clean.

We serviced a

GE Dryer vent

Near Rush, NY 14543

Tina

Job Details: 03/22/2023

Ran short vent line to dryer back removed plastic vent replaced cleaned vent line all is clear and running good.

We serviced a

Kitchen aid refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 03/22/2023

Replace icemaker #filter cover part WP67006331 Wait 24 hours to make ice

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14607

Tanner

Job Details: 03/22/2023

Complaint of FF section contents freezing. Measured 35 degrees in FF section and 37 degrees in Freezer. Inspected evaporator in freezer and found poor frost pattern. Unit has sealed system failure. As refrigerant leaks unit looses cooling power causing extra cold FF temps as unit attempts to get freezer to proper temp. Not worth repairing.

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Tina

Job Details: 03/22/2023

Dishwasher drain pumps works they need a board and are going to be getting a new one. Dryer was not heating and needed new TCO so one was installed along wi5 a Maintenance kit and dryer was cleaned out and now working without issues.

We serviced a

MAYTAG Stove

Near Webster, NY 14580

Chris

Job Details: 03/22/2023

Model Mgt8775xs00 Serial D03415555 Rge disconnect gas and capped off supply -Per Rge notes on tag recommend replacing regulator/valve assy. We also recommend lower oven igniter as it is weak and gas supply line Estimate approx 538 plus tax ( includes trip,labor, shipping and parts) No repair at this time , left gas off and capped as it was found apon arrival Would be approx 438 plus tax due if repaired and service visit is payed in advance of parts order Customers needs receipt mailed for insurance- no email Customer refused to pay service call

We serviced a

electrolux washer

Near Williamson, NY 14589

Chris

Job Details: 03/22/2023

Removed drain bellow and cleaned debris from drain trap Customer replaced pump prior to our arrival

We serviced a

Samsung Washer

Near Webster, NY 14580

Jose

Job Details: 03/22/2023

Customer has a broken weight basket causing the unit to go crazy on a spin mode and also has a hole on the outer drum customer will be exploring options on getting a new one or getting Samsung to cover it complete

We serviced a

GE microwave

Near Rochester, NY 14618

Cristian

Job Details: 03/22/2023

Will recommend hvc , mag, and DIODE

We serviced a

LG oven

Near Webster, NY 14580

Chris

Job Details: 03/22/2023

Replaced weak oven igniter

We serviced a

MAYTAG washer

Near Henrietta, NY 14467

Tanner

Job Details: 03/22/2023

Complaint of unit leaking, filled unit and inspected under carriage. Water rushing out between tub and Gearcase assembly. Tub seal failure. Needs Gearcase with tub seal assembly. Customer reaching manufacturer regarding issue as unit is only 2 years old.

We serviced a

Whirlpool Dryer

Near Fairport, NY 14450

Cristian

Job Details: 03/22/2023

Come back and replace moisture sensor

We serviced a

Kitchen aid dishwasher

Near Penfield, NY 14526

Chris

Job Details: 03/22/2023

Unit was suds up causing soap and water to leak from bottom of door. Cleared suds and advised customer

We serviced a

samsung oven

Near Parma, NY 14468

Job Details: 03/22/2023

Igniter bad replaced ran and tested all is working good.

We serviced a

Kenmore Dryer

Near Rochester, NY 14625

Tina

Job Details: 03/22/2023

No heating in dryer, took apart and tested all components and everything worked and so did element. Unit was getting correct voltage. Bad board. Customer getting a new appliance

We serviced a

Kitchen aid oven

Near Fairport, NY 14450

Tanner

Job Details: 03/22/2023

complaint of not getting to temp and unit flashing error. F6E1 oven temp error. Measured resistance from upper oven sensor 1.127 K/ohms (valid). Measured resistance througuh upper oven bake and broil element in series at 37.7 ohms (valid). Oven ACU not reading temp properly. Installed new ACU. Tested via 350 degree bake and unit tested good. Tested to 400 and unit tested good.

We serviced a

Samsung refrigerator

Near Fairport, NY 14450

Chris

Job Details: 03/22/2023

Replaced freezer cover and fan assembly Verified air flow and checks ok

We serviced a

Kenmore Dryer

Near Fairport, NY 14450

Tina

Job Details: 03/22/2023

Dryer was making squeaking sounds, a new maintenance kit was installed and dryer was cleaned out. Working without issues .

We serviced a

GE refrigerator

Near Rochester, NY 14607

Cristian

Job Details: 03/21/2023

Replace compressor fan motor

We serviced a

LG Washer

Near Rochester, NY 14612

Jose

Job Details: 03/21/2023

Went ahead and replaced Washer fill hose set unit was leaking from the back unit working with In Specs no leaks If issue keeps on will need to replace hot water valve

We serviced a

Maytag refrigerator

Near Fairport, NY 14450

Chris

Job Details: 03/21/2023

Appears main controls are shutting unit down Recommend electronics No repair at this time

We serviced a

Whirlpool Dryer

Near Irondequoit, NY 14617

Job Details: 03/21/2023

Replaced thermal fuse ran and tested all is working good.

We serviced a

Samsung Dryer

Near Rochester, NY 14618

Jose

Job Details: 03/21/2023

Customer unit would need main board customer would be reviewing it with significant other and see if they want to go along with repair and get back to us

We serviced a

Whirlpool oven

Near Webster, NY 14580

Chris

Job Details: 03/21/2023

Appears temp control is running cool Est approx 430 due No repair at this time

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14626

Job Details: 03/21/2023

Refrigerator has sealed system issue and will need to be replaced.

We serviced a

kenmore washer

Near Williamson, NY 14589

Chris

Job Details: 03/21/2023

Inlet valve sensor connection is corroded, cleaned and code seems to have gone away If comes back needs new inlet and harness Approx 255 plus tax would be due Also model number tag is worn away and cannot read

We serviced a

bosch dishwasher

Near Rochester, NY 14609

Tanner

Job Details: 03/21/2023

Complaint of unit not advancing into cycle. Started cycle but unit never advances past initial drain even though empty. Inspect drain filter and sump and both are clean. Observe unit start to fill after opening and closing door. Able to replicate on subsequent cycles. Once door is actuated unit fills and advances into cycle. Power cycled unit. Unit now advances past draining and warm starts wash motor. Still no fill. Actuate door. Unit fills. ACU not making proper choices advancing into cycle. Acuate door several times with success stop/starts. Needs ACU. Customer looking at all options will call if opt to repair.

We serviced a

GE washer

Near Penfield, NY 14526

Cristian

Job Details: 03/21/2023

Ran unit multiple time on time dry over 30 min and unit never shut off it does shut of on sensor dry when nothing is inside that?s normal ran some sheets with customer 40 minuets and unit never shut off I don?t see nothing wrong with unit .

We serviced a

GE Washer

Near Rochester, NY 14618

Tina

Job Details: 03/21/2023

Washer needed new drain pump, one was installed customer did not want to spend $45 on a new knob for the dryer

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 03/21/2023

Replace damper motor wait 24 for proper temperature

We serviced a

Kenmore/Samsung dishwasher

Near Rochester, NY 14618

Tina

Job Details: 03/21/2023

Samsung 9year old front load washer needs new counter balances pieces. They are crumbling. Customer is going to not repair and just use it till it breaks. Kenmore dishwasher needs a new sump assy which she wants to repair. Part is being ordered and will return to install. 3/21 installed new sump running without issues

We serviced a

Samsung oven

Near Rochester, NY 14607

Tanner

Job Details: 03/21/2023

Complaint of no bake. Ran bake and no igniter glow. Confirmed current to igniter. Needs new igniter. Replaced igniter. Tested via 200 degree bake and unit tested good.

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 03/21/2023

Replaced float switch assembly and unit now fills with water and checks ok

We serviced a

whirlpool washer

Near Irondequoit, NY 14622

Job Details: 03/21/2023

Washer will need a new drive block and tub seal due to broken block shifter gear.

We serviced a

Samsung washer

Near Penfield, NY 14526

Tina

Job Details: 03/21/2023

The drum is locked up and won?t even turn by hand. It is going to need a new inner and outer drum. customer is going to get a new appliance

We serviced a

Whirlpool dryer

Near Rochester, NY 14610

Jose

Job Details: 03/21/2023

Had to replace vent and use two clamps because unit was not venting right and a bunch of water build up in the lines . Went ahead and replaced it and unit is working with in specs complete

We serviced a

GE Dishwasher

Near Rochester, NY 14625

Jose

Job Details: 03/21/2023

Went ahead and replaced diverted kit unit working with in specs no leak complete

We serviced a

Frigidaire Dryer

Near East Rochester, NY 14445

Tanner

Job Details: 03/21/2023

Dryer sheets in blower housing. Cleared out housing. Tested unit and unit tested good.

We serviced a

jennair Oven

Near Pittsford, NY 14534

Tanner

Job Details: 03/21/2023

Complaint of poor bake temps. Measured resistance of element at 29 ohms, a valid reading. Confirmed 240 VAC. Ran bake with board exposed and large arcs occurring on bake relay. Bake relay only getting 120VAC causing element to under perform. Needs new board. Board NLA but repair shack does offer board repair. Quoted for repair. Customer looking at all options. If opt to repair charge standard service call to retrieve board and then repair cost once repair completed.

We serviced a

Samsung Fridge

Near Henrietta, NY 14467

Cristian

Job Details: 03/21/2023

Replace fitting tube customer paid in full

We serviced a

Samsung Dryer

Near Irondequoit, NY 14617

Job Details: 03/21/2023

Installed new dryer checked gas line for leaks with gas meter no leaks all is running and heating good.

We serviced a

Whirlpool Dishwasher

Near Penfield, NY 14526

Tina

Job Details: 03/21/2023

Moisture/condensation built up and trigged the float sensor. It was removed and dried and is working without any issues now.

We serviced a

LG refrigerator

Near Rochester, NY 14606

Job Details: 03/21/2023

R/S Refrigerator door stop broken and will need replacing part Door Stopper: 4620JJ2009A

We serviced a

Frigidaire Refrigerator

Near Penfield, NY 14526

Tina

Job Details: 03/21/2023

Unit has a leak in it. Took off the back in the freezer and there is a block of ice on the right hand side. Customer is going To get a new appliance

We serviced a

MAYTAG washer

Near Macedon, NY 14502

Derek

Job Details: 03/20/2023

needs a new main board it?s not working right at all door won?t unlock it also won?t go through a diagnostic cycle. $515 to replace and the board is on back order so it could be 2-6 weeks for a new one

We serviced a

whirlpool Garbage Disposal

Near Honeoye Falls, NY 14472

Derek

Job Details: 03/20/2023

Installed a new disposal threat the customer supplied.

We serviced a

Samsung Refrigerator

Near Rochester, NY 14625

Jose

Job Details: 03/20/2023

Customer did not have the ice maker function on causing the unit not to make ice went ahead and turned it on and hit the test button switch and everything working with in specs complete

We serviced a

Whirlpool Refrigerator

Near Webster, NY 14580

Job Details: 03/20/2023

Refrigerator has sealed system issue and will need to be replaced, evap is fully warm except ball of ice at cap tube entrance to cabinet interior.

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14616

Jose

Job Details: 03/20/2023

Went ahead and replaced fan motor unit working with in specs complete

We serviced a

GE washer

Near Rochester, NY 14613

Jose

Job Details: 03/20/2023

Had to replaced drain pump unit was not draining and also had to clean out drain hose because it was clogged with a bunch of gunk and debris unit working with in specs complete

We serviced a

maytag washer

Near Fairport, NY 14450

Tina

Job Details: 03/20/2023

Washer was making noise when running when I got here I rand a quick wash load and it worked without any issues for the whole load. I took front and back off and looked for any visible signs of wear on anything and there is none. After I helped customer swap washer and dryer places and that?s what the labor charge is for

We serviced a

Whirlpool dryer

Near Fairport, NY 14450

Tina

Job Details: 03/20/2023

Control board issues, tried to reset by turned breaker off and it still was not working. Dryer needs new control board and it is no longer available.

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Job Details: 03/20/2023

Replaced wheel kit vacuumed inside of dryer ran and tested all is running and heating good.

We serviced a

Maytag Dryer

Near Webster, NY 14580

Derek

Job Details: 03/20/2023

Two of the drum rollers were noises and the belt tensioner pulley. I installed a new maintenance kit and vacuumed the inside of the dryer.

We serviced a

Samsung Dryer

Near Rochester, NY 14624

Jose

Job Details: 03/20/2023

There was a shortage on the main board causing the unit to run non stop went ahead and replaced main board unit working with In specs complete

We serviced a

Samsung washer

Near Fairport, NY 14450

Derek

Job Details: 03/20/2023

Motor is getting really hot and there is a burning smell from it. It doesn?t always spin or rinse the laundry it?s hit or miss if it?s going to work or not very random Quoted 430.00 to repair emailed quote to ally

We serviced a

Frigidaire refrigerator

Near Webster, NY 14580

Job Details: 03/20/2023

Refrigerator will need a new freezer door to correctly fix frozen water line problem. Part NLA.

We serviced a

Samsung refrigerator

Near Rochester, NY 14616

Jose

Job Details: 03/20/2023

when diagnosing the unit found that the there was a plastic peace blocking the door causing a leak between gasket and the door took plastic off and unit is working with In specs if issue keeps going would need fridge temp and evap cover

We serviced a

kitchenaid Refrigerator

Near Webster, NY 14580

Job Details: 03/20/2023

Not cost affective to repair appliance customer will replace.

We serviced a

Kitchen aid oven

Near Webster, NY 14580

Chris

Job Details: 03/17/2023

Checked all connections and they appear ok if problem returns recommend key pad and harness assy Estimate approx 585 plus tax/shipping due Small chance per kitchenaid may need electric controls as well which would be at least part costs

We serviced a

Whirlpool Dryer

Near Rochester, NY 14612

Job Details: 03/17/2023

Ran dryer and getting to proper temperatures, checked vent and it's all clear, checked all thermostats and everything is checking good.

We serviced a

Bosch dishwasher

Near Irondequoit, NY 14617

Cristian

Job Details: 03/17/2023

Garbage disposal dishwasher cap was still on will not let unit drain Cap removed unit is working and draining fine now

We serviced a

Maytag Dryer

Near Rochester, NY 14625

Tina

Job Details: 03/17/2023

Installed new heating element and working without issues

We serviced a

LG washer

Near Pittsford, NY 14534

Tina

Job Details: 03/17/2023

Dishwasher was not draining, they just had a disposal put in and the knock out was still in preventing the drain. Knockout removed and dishwasher is working now without issues.

We serviced a

MAYTAG Dryer

Near Rochester, NY 14616

Job Details: 03/17/2023

Dryer will need motor and timer due to burnt contacts in both.

We serviced a

GE Dryer vent

Near Rochester, NY 14616

Job Details: 03/17/2023

Completed dryer vent cleaning checked dryer for heat and airflow all is clean and venting good.

We serviced a

Samsung dishwasher

Near Ontario, NY 14519

Chris

Job Details: 03/17/2023

Unable to duplicate problem , appears possible sump issue Part on back order with no eta No repair recommend

We serviced a

Speed Queen washer

Near Webster, NY 14580

Cristian

Job Details: 03/17/2023

Replace water valve

We serviced a

Whirlpool Dryer

Near Rochester, NY 14617

Cristian

Job Details: 03/17/2023

Replace 2 clamps and 2 Semi Rigid Vent

We serviced a

Whirlpool Dishwasher

Near Rochester, NY 14626

Jose

Job Details: 03/17/2023

Went ahead and replaced door latch unit working with in specs complete

We serviced a

samsung Refrigerator

Near Rochester, NY 14612

Jose

Job Details: 03/17/2023

Customer fridge was iced over causing the unit not to properly cool in the fridge went ahead and replaced temp sensor(DA32-10104N) and evap cover (DA97-12609C) no error codes and unit working with In Specs complete

We serviced a

GE dishwasher

Near Rochester, NY 14626

Jose

Job Details: 03/17/2023

Customer unit was not working had to do a soft reset and unit working with in specs complete

We serviced a

LG Dryer

Near Rochester, NY 14616

Job Details: 03/17/2023

Replaced terminal block ran and tested all is working good.

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