Front load washer would turn on but the start would not work neither would a few of the other buttons and I could not get it into diagnostic mode, I took apart console and used rubbing alcohol and a q-tip to clean off key pad then put it back together and all the buttons are working again. I let customer know that if this happens again it would be best to just get a new console so the part number will be in the notes if it?s ever needed. Started a quick wash and it was going through without issues. Let customer know if this does happen in the next 90days trip charge is covered and labor will be applied and he would only own for part and if 5e the is a difference in labor.

5/16 installed new water inlet valve and there is no leaking

This unit had been sitting vacant for a while and a new tenant had moved it. The build up in the washer is flaking apart now that it?s being used. I ran a deep water fill with hot water and afresh. Tim is going to get some more afresh and run this machine a few more times.

Very little air coming out of the dryer vent, the dryer vent is full of lint and will need to be cleaned. I cleaned the dryer vent, ran and tested, the vent now has a strong airflow coming out.

Customer unit is leaking from water inlet valve and would need to be replaced