What We Service

Water

• Frost or ice buildup on the freezer's back wall
• Standing water in the bottom of the fresh food compartment
• Puddles forming at the base of the unit
• Water dispenser dripping or not dispensing at all

Cooling & Temperature

• Food freezing inside the refrigerator compartment
• Food is warm or spoiling faster than normal
• Too little or too much ice from the ice maker
• Temperature readout doesn't match what you feel inside
• Exterior sides unusually hot to the touch

Mechanical & Electrical

• Running constantly or cycling on and off too frequently
• Loud or unusual noises — clicking, buzzing, or rattling
• Door gasket no longer sealing; warm air entering
• Interior lights, drawers, or shelving not functioning

Leaking

• Water leaking from the front, back, or beneath the machine
• Soap or water escaping from the detergent dispenser drawer
• Inlet hose connections dripping during cycles

Spin & Drain

• Clothes still soaking wet at end of the spin cycle
• Drum not spinning or spinning far too slowly
• Water remaining in the drum after the cycle ends
• Washer pausing mid-cycle and refusing to resume

Won’t Start or Complete a Cycle

• Machine won’t power on, or shows error codes immediately
• Door or lid lock failing, preventing the cycle from beginning
• Cycle runs but never finishes, or resets and restarts

Noise & Vibration

• Loud banging or thumping during the spin cycle
• Excessive vibration — machine moving across the floor
• Grinding or squealing sounds during agitation

Not Heating

• Clothes still damp after a full timed cycle
• Dryer runs normally but produces no heat
• Heat is uneven — some items dry, others stay wet
• Gas igniter not lighting (gas models)

Not Spinning

• Drum doesn’t rotate when the dryer powers on
• Belt slipping or snapping sounds when starting
• Dryer starts briefly then shuts off on its own

Long or Incomplete Cycles

• Cycle taking two to three times longer than normal
• Moisture sensor not ending the cycle correctly
• Restricted vent causing excess heat buildup

Noise

• Squealing or squeaking throughout the tumble cycle
• Thumping or rumbling from the drum
• Rattling or clanging from inside the cabinet

Not Cleaning Properly

• Dishes coming out still dirty or coated in residue
• Glassware cloudy or spotted after a wash cycle
• Spray arms clogged or not rotating freely
• Detergent dispenser not opening mid-cycle

Water & Leaks

• Water leaking from the door seal or pooling on the floor
• Dishwasher not filling with water at all
• Water entering but not reaching the spray arms

Drainage

• Standing water left in the tub after the cycle completes
• Drain pump running but water not clearing
• Gurgling from the drain line after the cycle ends

Controls & Door

• Control panel unresponsive or displaying fault codes
• Door latch not engaging or holding shut
• Cycle selection not responding or skipping programs

Heating & Baking

• Food taking significantly longer than recipes indicate
• Items burning at correct temperature settings
• Oven temperature inconsistent throughout the cavity
• Broiler element not glowing or producing heat

Gas Ignition

• Burners clicking repeatedly but not lighting
• A “poof” sound when the oven ignites
• Burners won’t stay lit after releasing the knob
• Igniter glowing red but flame never appears

Electric & Element Issues

• Surface elements not heating or heating only partially
• Element showing visible scorching or burn damage
• Coil element not seating flat in the receptacle

Controls

• Digital display showing fault or error codes
• Timer or clock not functioning correctly
• Control knobs cracked, stuck, or difficult to turn

Gas Burners

• Burner won’t ignite or ignites intermittently
• Flame weak, uneven, or burning yellow instead of blue
• Burner cap not seated correctly after cleaning

Electric & Induction

• Surface element not heating or glowing
• Induction zone not detecting compatible cookware
• Uneven heat across the cooking surface

Controls & Safety

• Touch controls unresponsive or stuck in locked mode
• Control knobs cracked, broken, or melted
• Gas odor with burners off — contact us promptly

Not Heating

• Food rotates but comes out completely cold
• Magnetron failure — no microwave energy produced
• Heating only on certain power levels

Sparking or Arcing

• Visible sparks inside the cavity during operation
• Burn marks or charring on interior walls or ceiling
• Waveguide cover cracked, missing, or heavily soiled

Turntable, Door & Controls

• Turntable not rotating or turning unevenly
• Door not latching securely or springing back open
• Control pad buttons not responding to touch
• Display dim, flickering, or completely blank

Not Producing Ice

• Machine cycling normally but no ice dropping into the bin
• Ice production well below rated capacity
• Harvest cycle running but ice not releasing from the evaporator

Ice Quality

• Ice cubes small, hollow, or misshapen
• Ice has an off taste or unusual odor
• Cloudy ice indicating mineral buildup or filtration issue

Leaking & Cycling

• Water pooling around or beneath the unit
• Inlet water line connection dripping
• Unit cycling without completing a full batch
• Compressor running but temperature not dropping

Not Freezing

• Food thawing or not staying solidly frozen
• Freezer running but temperature above 0°F
• Compressor not starting, or running non-stop without cooling

Frost & Ice Buildup

• Excessive frost accumulating on the back wall or coils
• Defrost heater or thermostat failure
• Ice buildup blocking the door or drawer from closing

Noise & Door Seal

• Unusual clicking, humming, or rattling sounds
• Door gasket torn, stiff, or no longer sealing
• Condensation forming on the exterior cabinet

Won’t Run

• No sound or movement when the wall switch is activated
• Reset button tripping repeatedly — won’t stay in
• Power confirmed at outlet but disposal doesn’t respond

Leaking & Drainage

• Water dripping from the bottom of the disposal housing
• Leak at the sink flange or drain line connection
• Slow draining or complete blockage at the drain outlet

Jamming & Noise

• Humming but grinding plate not spinning — unit is jammed
• Grinding or crunching from a foreign object in the chamber
• Excessive vibration or rattling during normal operation