Issue: Customer cannot find model number locate model number to give estimate for glass top replacement Day/Date/Time: Who to call for dispatch:

Issue: GE dishwasher leaking from inlet valve Day/Date/Time: Who to call for dispatch:

Burner gas valve

Booked via Scheduling Pro: Customer Name: Frank Mingolla Time slot requested: Wed, Jul 8, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: GE Additional Details: Does not turn on Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Membership interested: Home Comfort Plan Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Booked via Scheduling Pro: Customer Name: Don Casper Time slot requested: Tue, Jul 7, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: GE Additional Details: icemaker inside fridge works, but has been making noises and pieces of small plastic has come out with the ice. Hoping the whole ice maker unit can be replaced and restored to working condition. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Don Casper PHONE NUMBER: (585) 746-9508 EMAIL: doncasper@me.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.