Vent was clear and short run Dryer has random heat, it?s getting 120v, tested centrifuge switch and it?s good, flame sensor is good, gas coils are good, temp sensors are good and igniter is good. New board is needed. There was a lot of lint so I cleaned dryer out since they are going to keep using it till it breaks. Washer needs a new Main board. Also works intermittently. Customer just u plugged to reset and it works again. Both appliances are 12 years old so they will use them till they can?t.

Gear case bearings are going bad and will need a new gearcase along with clutch kit.

Replace belt tested unit working normal now .

Customer complaint was that the unit was not drying when diagnosing unit viewed that they had a bad heating element went ahead and replaced element now unit is operating with in specs complete

Customer complaint was that the ice maker was not working when diagnosing unit no error codes were displaying went ahead and hit the test button switch and everything passed inform customer to monitor the unit and if having any issue cx will try Samsung first and get back to us if needing our assistance complete