Derek

Register Appliance Service Rated 4.9 out of 5 stars based on 44 customer reviews

We serviced a
MAYTAG washer
Near Macedon, NY 14502
Derek
Job Details: 03/20/2023
needs a new main board it?s not working right at all door won?t unlock it also won?t go through a diagnostic cycle. $515 to replace and the board is on back order so it could be 2-6 weeks for a new one
We serviced a
whirlpool Garbage Disposal
Near Honeoye Falls, NY 14472
Derek
Job Details: 03/20/2023
Installed a new disposal threat the customer supplied.
We serviced a
Maytag Dryer
Near Webster, NY 14580
Derek
Job Details: 03/20/2023
Two of the drum rollers were noises and the belt tensioner pulley. I installed a new maintenance kit and vacuumed the inside of the dryer.
We serviced a
Samsung washer
Near Fairport, NY 14450
Derek
Job Details: 03/20/2023
Motor is getting really hot and there is a burning smell from it. It doesn?t always spin or rinse the laundry it?s hit or miss if it?s going to work or not very random Quoted 430.00 to repair emailed quote to ally
We serviced a
MAYTAG Dryer
Near Victor, NY 14564
Derek
Job Details: 03/08/2023
F1e1 and f4e4 error codes both pointing to the main board. I tested all the sensors and hear fine. Unti will not run a cycle. W11537223 Main board to replace is going to be $450 customer is going to discuss with the wife.
JJY
Rochester, New York
03/08/2023
I called to schedule an appointment due to problems with a refrigerator/freezer and an upright freezer. Both units had quit cooling within the same week. It would have been nice to know that Register Appliance did not repair compressors on refrigerators before they came out. The technician looked at both units and said the compressors were bad and they don’t repair compressors. Basically they don’t repair refrigerators, as compressors are the major component on the appliance. In addition at the time of scheduling the service call I was quoted a charge of $99.99 for the service call. When they arrived I was told there would be an additional charge of $29 to look at the second unit. I can understand the additional charge but it would have been nice to have known that at the time of scheduling the call.
Hello JJY, I am sorry for not being able to fix your issue. The reason we don't do compressor work is that outside of a warranty repair, it rarely makes financial sense. It is a very costly repair and is not always perfect, there is a risk of additional repairs needed and it would end up costing more in the long run than just replacing the unit. There was a point in time when we did do sealed system repairs but more times than not it didn't result in a favorable outcome. We repair refrigerators every single day as we have for over 50 years and they are made up of hundreds of other components that can be fixed but when it comes to a major repair that does not make financial sense for the customer, we advise against doing any repairs that we personally wouldn't do on our own appliances. Please call or email us if you have any questions.
Overall Experience
Hnglen
Macedon, New York
03/03/2023
Very good pro at his work
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Canandaigua, New York
02/28/2023
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Nrog
Rochester, New York
02/23/2023
The problem with our dishwasher was able to be solved by Derek. Derek was courteous and efficient in solving the issue.
Overall Experience
Fairport, New York
02/22/2023
Overall Experience