Tina

Register Appliance Service Rated 4.9 out of 5 stars based on 213 customer reviews

We serviced a
Maytag dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 07/15/2024
Handle broke off of door latch so dishwasher won?t run, a new one is being ordered 7/15 handle did not come in box just the door latch did usually they come together. This model handle must be connected to control panel which is NLA customer is going to get new dishwasher
We serviced a
Ge Dishwasher
Near Fairport, NY 14450
Tina
Job Details: 07/15/2024
Dishwasher was not draining, I hooked up to smart HQ and there were no error codes either. I went into service mode to test drain pump and it would make a sound like it was trying to work but it was not draining anything. I went to the main board and tested drain pump and got OL And it should have been 26ohms so the pump was bad and a new one was ordered. 7/15 installed new drain pump and dishwasher is running without any issues
We serviced a
Samsung Washer
Near Pittsford, NY 14534
Tina
Job Details: 07/15/2024
Washer tub bounces like a basketball and needs a new set of dampers 7/17 suspension rods were installed and drum does not have play like it did before.
We serviced a
Ge Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 07/15/2024
Over the weekend the FF section got up to almost 50? and FZ was around 25?. Today the FF is at 38? and FZ is at 5?. I took off cover for board and one of the diodes are burned so a new board is needed. Fridge is 15 years old so customer is most likely going to get a new one but part number will be in notes if they decide to do repair.
We serviced a
Whirlpool Washer
Near Honeoye Falls, NY 14472
Tina
Job Details: 07/12/2024
Child lock was on, washer is working without issues
Carolg
Pittsford, New York
07/16/2024
Tina is the best !
Overall Experience
Cathy L Dayan
Penfield, New York
07/15/2024
Excellent! She is superb!
Overall Experience
Sbelliott
Pittsford, New York
07/11/2024
Our service technician was extremely helpful and knowledgeable. She answered all of our questions and made us feel comfortable and confident.
Overall Experience
Tina
Pittsford, New York
07/09/2024
Overall Experience
Scott
Penfield, New York
07/09/2024
On time, but not experienced. I had all the new parts ready and installed for a quick check / possible "tweak" and the rep was not comfortable! I had to step out and then the rep proceeded to attempt an upsell, offering another specialist for $300-$400?! Disappointed. ~Scott Ps. We broke down and just bought a new one today.
Scott, I am sorry to see you were not happy with your experience but to clarify here are the techs notes from yesterday which they did explain to you: Customer had changed out parts on their own and ordered other parts when the first fix didn’t work they ordered the TCO Kit but the one they got was for a electric dryer when they have a gas one and they ordered an element when gas does not use an element. When I took the back off, the wires weren’t connected and the wrong TCO kit was installed. None of the colors of the wires match the schematics so I was unable to get dryer running. I let customer know I could come back with a senior tech but the wife said she is going it talk to husband about just getting a new dryer.
Overall Experience